Welcome

Routyx is a softswitch on a private server of its own. We run the server; you run the switch from the web panel. This guide takes you from the first login to your first billed call, then through the pages you will use every day.

How a call moves through Routyx

Your customer's switch or dialer
        │  SIP INVITE
        ▼
Routyx ── 1. Who is calling?      the customer is matched by its IP address
       ── 2. Is it allowed?       number lists, CallXML checks, plan limits
       ── 3. Where can it go?     the customer's routing group picks a port or carrier
       ── 4. What does it cost?   the customer's rate sheet prices it, per second
        │
        ▼
SIM port on your GSM gateway, or a SIP carrier
        │
        ▼
Call record (Calls page) → rated → Money and invoices

Each step has its own page in this guide.

Where to start

If you want to…	Read
Sign in and find your way around	First login and the panel
Connect your first SIM ports	Connect a GSM gateway
Go from nothing to a working call	The Set up pages, in order, ending with Your first test call
Understand a failed call	Troubleshooting
Look up a word	Glossary

Help inside the panel

Every setting in the panel has an ⓘ next to it. Hover over it (or tap it on a phone) to see what the setting does. More than 160 settings are explained this way. This guide explains how they fit together.

What we do and what you do

We do (the server)	You do (the panel)
Install the switch and keep it updated	Add your gateways, carriers and customers
Security of the server	Routing groups, rate sheets, number lists
Your plan’s call limits and add-ons	Automation rules and Telegram alerts
Help when something in Routyx is broken	Read your calls, margin and invoices

You do not get root access to the server. Everything you need is in the panel; if something is missing, tell us.