The Live page
Panel page: Live (first item on the rail)
| Part | What it shows |
|---|---|
| Tiles | Calls up now, today’s ASR, ACD and margin |
| Needs you | Things that want a decision, for example a port a rule turned off, with a button to act on it |
| Current calls | Each call that is up: customer, destination, state (ringing, talking) and duration |
| Routes active today | The ports and carriers that carried traffic today, with their ASR |
| Customers active today | The customers who sent traffic today |
Start every day here. A low ASR on one route, or a port in Needs you, is usually the first sign of a problem.